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1. Detailed description of goods and/or services
The Angel Network NPO is a voluntary organization, run solely via the power of social media. We are a registered Non-Profit Organisation (NPO: 181-947). We are also a registered Public Benefits Organisation (PBO) and can issue Section 18-A tax deductible receipts for any donations paid to The Angel Network.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within Ten (10) days and delivery confirmed by way of Email.
(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)
3. Return and Refunds policy
The provision of goods and services by The Angel Network NPO is subject to availability. In cases of unavailability, The Angel Network NPO will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0 % administration fee.
4. Customer Privacy policy
The Angel Network NPO shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569.
5. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the The Angel Network NPO bank account, the details of which will be provided on request.
6. Card acquiring and security
Card transactions will be acquired for The Angel Network NPO via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
7. Customer details separate from card details
Customer details will be stored by The Angel Network NPO separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
8. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
9. Responsibility
The Angel Network NPO takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
customer service and support, dispute resolution and delivery of goods.
10. Country of domicile
This website is governed by the laws of South Africa and The Angel Network NPO chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 1923 Gallor Manor, Sandton, 2052.
11. Variation
The Angel Network NPO may, in its sole discretion, change this agreement or any part thereof at any time without notice.
12. Company information
This website is run by The Angel Network NPO.
13. The Angel Network contact details
Company Physical Address: 14 Ronmar Road Morningside, Johannesburg, South Africa.
Email: glynne@theangelnetwork.co.za
Telephone: +27 83 777 1621
